Quality Control — PMP - Project Management Professional Practice Questions
Quality control is the set of activities focused on monitoring specific project results and deliverables to verify they meet the defined quality standards and to identify ways to eliminate causes of unsatisfactory performance. On the PMP exam, quality control is the execution-phase counterpart to quality assurance, using techniques such as inspection, control charts, scatter diagrams, histograms, and statistical sampling. Candidates must distinguish between quality control (checking outputs) and quality assurance (checking processes), and understand that quality control results feed back into both quality assurance and defect repair requests. The PMP tests knowledge of tools like Pareto charts and the seven basic quality tools in this context.
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- A vendor claims they delivered the agreed-upon work, but your quality review finds significant issues. How should you respond? Unlock answer & explanation →