Which process ensures project deliverables meet quality standards and stakeholder requirements?

  1. Risk Management
  2. Quality Assurance and Control ✓
  3. Scope Definition
  4. Quality Planning

Correct answer: Quality Assurance and Control

Option B is correct because Quality Assurance focuses on auditing processes to ensure quality standards are being followed, while Quality Control involves inspecting deliverables and measuring outcomes against acceptance criteria, together ensuring outputs meet both internal standards and stakeholder requirements. Option A is wrong because Risk Management identifies, analyzes, and responds to project risks but does not directly verify that deliverables conform to quality standards. Option C is wrong because Scope Definition establishes what work is included in the project but does not evaluate whether completed deliverables meet quality benchmarks. Option D is wrong because Quality Planning determines which quality standards apply and how to satisfy them, but it precedes execution and does not itself perform the verification of deliverables.

Topic: · quality assurance, quality control, pmp, project quality management

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