What is the purpose of Scrum Master servant leadership?
- To assign work and manage team members
- To help the Scrum Team and organization improve their use of Scrum ✓
- To ensure the Scrum Team works overtime when needed
- To make all technical decisions for the team
Correct answer: To help the Scrum Team and organization improve their use of Scrum
Option B is correct because the Scrum Master's servant leadership role, as defined in the Scrum Guide, centers on enabling the Scrum Team to work effectively within Scrum and coaching the broader organization to understand and adopt Scrum practices, removing impediments and fostering continuous improvement. Option A is incorrect because assigning work and managing team members is a command-and-control management style that directly contradicts the self-managing nature of Scrum Teams; the Scrum Master does not assign tasks. Option C is incorrect because encouraging overtime contradicts Scrum's principle of sustainable pace and does not represent servant leadership, which focuses on team health and effectiveness. Option D is incorrect because making all technical decisions belongs to the Developers, who are accountable for their own technical choices; the Scrum Master does not make technical decisions for the team.
Topic: · scrum master, servant leadership, psm i, scrum guide