Domain 4: Stakeholders and Customers

Professional Scrum Master I (PSM I) · this domain is approximately 25.0% of the exam · 0 practice questions.

Stakeholders and Customers examines how the Scrum Team engages with those outside the team who have an interest in the product, including end users, sponsors, and business partners. The PSM I exam tests whether candidates know that the Product Owner is the primary bridge to stakeholders and that the Sprint Review is the formal opportunity for stakeholder inspection and adaptation. Scrum Masters must understand how to facilitate productive stakeholder collaboration without allowing external interference to disrupt the Developers. This domain matters because sustainable product success requires ongoing alignment between the team and those it serves.

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