Fishbone Diagram — PMI CAPM Practice Questions
A fishbone diagram, also called an Ishikawa or cause-and-effect diagram, is a visual tool used to identify and organize the root causes of a problem or defect. In the CAPM exam, it appears as one of the seven basic quality tools and is used during quality planning and quality control processes. The diagram branches out from a central problem statement into major cause categories such as people, process, equipment, and environment. Understanding how to construct and interpret a fishbone diagram demonstrates your ability to systematically analyze quality issues on a project.
Free questions on fishbone diagram
A project is experiencing quality issues with deliverables. Which quality tool helps identify the root causes of these problems?
Free question · easy · full answer + explanation
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